WE SHIP THESE INTERNATIONALLY!

SHIPPING FAQ

When Will My Order Be Shipped? We ship Australia wide Monday-Wednesday, and ship to SE QLD & Metro areas Monday-Thursday.

Order cut off for shipping the following week is Sunday 9pm.

How Long Until My Order Arrives? We express post all orders via Australia Post. Most SE QLD & Metro areas will arrive overnight, and more rural areas will take 2-4 days. You will be emailed your tracking number once your order has been dispatched. Please remember we bake it fresh to order and baked days and bake days Monday and Tuesday.

How Can You Post Baked Foods? We bake all orders fresh on the day of dispatch, vacuum seal them to maintain freshness, and send them express via Australia Post direct to your door.

Do You Post Internationally? Yes we post premixes, cookies and bulk goods internationally. We send international goods via standard post (unless requested otherwise). We dispatch within 2-3 business days, and usually takes 1-3 weeks to arrive.

*Public holidays and stock levels can effect postage times

WHAT IS WOOLPACK?

Woolpack is a thermal packaging product we have recently started using to send orders in!

It keeps your product under 5 degrees for up to 5 days.

No harsh chemicals are used in Woolpack’s manufacture. The wool is simply scoured using soap and hot water. This means Woolpack wool felts are 100% biodegradable, compostable and sustainable.

The specifically chosen fibres are incredibly effective at absorbing moisture from the air (hygroscopic), minimising humidity and condensation to maintain stable temperatures.

The recyclable or compostable liner which encloses the wool is micro-perforated to allow the wool fibres to breathe and create the natural cooling system.

Simply select the woolpack shipping option at check out!